Planning
Bar Bible structure
Welcome to Ducks & Bears
- Terminology
- Introduction
- Mision & vision community
- Hubble
- Meteor
- General history Ducks & Bears
- Opening hours
- Connected associations
- Barcontacts
- Discount policy
- Lending stuff
- Bartending, SVH & Events
- Bartending shirts
- Bonus++
Volunteering at Hubble & Meteor
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- Introduction
- Volunteers keep the prices low
- Types of shifts
- Bartenders group chat
- Committees
- Board
- Introduction
Basic Bar Operations
- Introduction
- Safety rules
- Starting your shift
- Floorplan Hubble (where coffee is made, where basic beer is made, were soda's are)
- Floorplan Meteor (where coffee is made, where basic beer is made, where soda's are)
- Which glasses to use
- How to serve the guest
- Cash register
- General proces (scan association, tap the product, pin)
- Where to find products
- Guests with accounts
- How to tap beer
- Automatische tap
- Pitcher
- Eendje
- Beer tap technique
- Witte trappist
- Guiness
- Beer in footlong glass
- Beer in La trappe glass
- Making Cocktails
- Cocktails in Hubble
- Cocktail machine Meteor
- Snacks in kitchen
- Regular coffees
- Making tea & hot chocolate
- Special hot drinks (Lattes, decaf, soy, mint/ginger)
- Wipped cream coffees (Spanish coffee, Irish coffee, etc)
- Wine
- Shots
Advanced Bar operations
- HELP! I run out of...
- Explaination storages
- Kegs & drinks
- Coffee equipment
- Register receipts rolls
- Snacks & sauce
- Lemon, ginger & mint
- Liquor
- Jagermeister
- How to change coffee milk & hot chocolate
- How to change a keg
- How to change the tank
- Advanced Cash Register
- Eigen gebruik
- Breuk
- Van het huis
- Tables
- Coins
- Gift cards
- What to do with error orders (guest paid for something he doesn't want)
- Technical Back-end
- Music
- Lights
- Screens
- Beamer
- Microphones (limiter)
- Sound thingie
- Traditions
- Halve Leo for birthday person
- (old) boardies
Kitchen operations (for staff)
Interested in becoming SVH?
- Introduction
- What is an SVH?
- What do you get back? (cheaper shots & cocktails, can open the bar outside opening hours, SVH activity, closer to community, Community card, etc)
- Qualities of SVH
- Sjaaking
- Patience
- Overview
- BHV
- Proces of becoming SVH
- Proefshift
- SVH exam
- SVH training
- General SVH shift
- Transfer
- shots
- Bartenders table
- Teaching bartenders
- Keeping overview. Somethimes sjaaking someone experienced in Bar to take over in case it gets busy.
- Sjaaking people for terras
- Restocking before late shifts
- Shift change
- Shift priorities
- Safety
- Contact details management
- Contact details security
- BHV
- Calmaliteiten
- Earplugs
- Closing
- Link to closing list
- How to tell guests we are closing, closing slides
- Closing doors
- After drink
- Closing after the after drink (turning off lights & music,
- SVH last one to leave the bar
- SVH outside your shifts
- Please behave thingies
- Do not go in kitchen
- Do not go behind the bar without permission of current SVH
How to clean
- Coffee machine
- Beer tap
- Cocktailmachine
- Jagermachine tap
- Glasses
- Closing Kitchen
- Cleaning tables, sweeping & mopping
- Sorting bottles
- Replacing toilet paper
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